Policies

Library Mission Statement

Our mission is to meet ever-changing information needs of our community through a variety of media, providing life long learning opportunities. Your window to the world.

Policies:

Donations Policy:

The Craighead County Jonesboro Public Library welcomes gifts and would like to recognize gifts with an appropriate acknowledgement.

Currently the library recognizes all donations to the memorial book fund by placing a plaque in the book, or other material purchased. The library also maintains a permanent record of all memorial gifts through a book listing the person honored and the library materials placed in the individual's name and with the donor's name also recorded.

In order to recognize other types of donations the following policy was adopted on May 20, 1992.

A donation of $1,000 to the General Endowment will be recognized by including the name on the General Endowment Plaque, which is placed on the Benefactor's Wall.

A donation of $1,000 to the General Endowment is recognized by the name being included on the Donor's Plaque, which is kept on the Benefactor's Wall.

A donation of $2,500 will entitle the donor to have his name placed upon a range of shelving.

A donation of $5,000 will entitle the donor to have a collection of materials named for the individual or company and each item will receive a bookplate. The donor will also have an individual plaque placed on the Benefactor's Wall.

For a donation of $10,000 an area of the Library will be created and named for the individual or company. A donation of this amount should purchase furniture/or equipment and approximately 200 items of library materials. The donor will be recognized by an individual plaque on the Benefactor's Wall.

For a donation of $25,000 an area of the Library will be created and named for the individual or company. A donation of this amount should purchase furniture/or equipment and approximately 400 to 500 items of library materials. The donor will be recognized by an individual plaque on the Benefactor's Wall.

For a donation of $50,000 a major service area of the Library will be named for the individual or company. This donation should purchase furniture/or equipment and collection of materials. An individual plaque will be placed on the Benefactor's Wall.

For a donation of $100,000 the Library will name a meeting room for the individual or company. Such a donation should also purchase furniture or equipment. An individual plaque will be placed on the Benefactor's Wall.

A donation of 25% of the cost of land and building will entitle the donor to have a library facility named for the individual. Appropriate signage and plaques will be used to identify the gift.

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Electronic Collection Development Policy

Web Site Policy

The Craighead County Jonesboro Public Library web site provides an online source of reference information for staff and patrons of the library. The web site's primary mission is to gather together the online reference resources most often needed by staff in their task of providing access to timely and accurate information for our patrons.

The secondary mission is to anticipate the unmediated use of the web by our patrons and to assist them in their efforts to find information online by bringing together the best and most authoritative sites that provide the kinds of information we normally assist patrons in finding.

The web site brings together resources that reflect the needs of patrons and it is not intended to be a comprehensive organization of available resources, nor is it intended to provide the kinds of information available at commercial web sites.

Decisions to include specific online resources are made using the following criteria. The selected resource or page:

  • provides information about the library and its services;
  • provides an online equivalent to standard types of reference materials;
  • provides government information from the federal, state or local governments;
  • provides resources that support the K-12 curriculum;
  • provides access to the kinds of information chosen for acquisition in the print collection development policy for the library;
  • assists the general public in participating in our political process, having equal access to the information resources of our society and our government, and to the traditional routes of self-education and exploration that have always been fostered by public libraries;
  • provides information specifically of interest to residents in the service area of the library.

The library does not provide the web pages as an advertising or promotion service for local organizations or as a public forum; rather it serves as a source of information for patrons. If it is more useful and expedient to provide some types of information only in the catalog, or only in paper form it will do so. The library has no obligation to advertise or promote local businesses, agencies, services or organizations.

The web site endeavors to identify useful or interesting resources. However, the library can provide no warranty as to the accuracy, value or appropriateness of information found on any particular web site. Online resources may change or disappear at any time and the library cannot be responsible for these factors outside of its control.

Web Link Selection Policy

The selection of web links is to be consistent with the overall goals of providing accurate and timely information to all library customers. Web sites complement the other electronic and print reference resources in the library collection. The library in selecting web sites for inclusion on its web page is making a value judgement when it identifies and selects sites it considers important. As in selecting any other material for the library, the act of selecting a web site places another level of value to the site.

Selection Process

The selection of web sites is the responsibility of an Information Services Department Clerk. The Clerk may consult with an Assistant Information Librarian and the Systems Administrator before adding sites. Selection resources used include library journals, Infotogo, and other reputable sources.

Selection Criteria

To create an orderly plan for collecting and cataloging sites, the following criteria can be used to facilitate collection development.

Authority

Include sites sponsored by universities, government or professional associations that offer some commitment to authoritative information and perpetuation of their sites. Sites that charge for use, are illegal, or violate other polices will not be added. Generally .com sites will not be used unless they provide information that meets all other criteria.

Accuracy

Select sites that contain information, seem error-free and provide bibliographic information, when appropriate.

Diversity

Choose sites that are representative of many different religious, ethnic and cultural groups.

Content:

Provide sites that are sound research sources with substantive content, written or compiled by scholars, professionals, government officials, librarians, or other experts, they should enrich and support the mission of the library. Neither the web links nor the web page will be used as a public forum.

Ease of Use:

Include sites that are easy to navigate, presented in logical and reasonably sized units, do not require user registration, provide online help and that provide Boolean logic and search engines when appropriate.

Accessibility

Select sites that are usually “active” or have accessible mirror sites and have a fast response time.

Objectivity

Choose sites that do not reflect an evident bias and represent viewpoints that are important to understanding the subject matter.

Currency/Timeliness

Provide sites that are up to date and contain a publication date, or last revised date. When appropriate, the site should be updated frequently and contain few “dead-end” links.

Costs & Copyright

Exclude sites, which charge fees or violate copyright restrictions. Deep linking to commercial sites will not be done unless permission is received from owner of the site.

Subject Scope Guidelines

Reference Resources

Search for general and discipline-specific sites containing statistics, primary sources, interactive media, multimedia or biographical information.

Full-Texts

Search for research reports, legislation, documents journal articles and complete books when appropriate.

Comprehensive Indexes

Search for comprehensive indexes in various academic disciplines.

Online Instruction

Search for sites that contain multimedia texts, online instruction and techniques for incorporating technology into teaching.

Professional Organizations

Search for sites containing lists of professional organizations and associations.

Frequent Requests

Search for sites that provide information for frequent information requests such as colleges.

Class Assignments

Search for sites to supplement the book collection about frequently assigned topics such as gun control, creationism versus evolution, and euthanasia.

Library Reference Needs

Search for sites that assist in answering reference questions, provide cataloging information or include helpful library science and information studies materials.

Special Instructive Sites

Search for sites that enhance student learning and teach critical thinking skills.

Annotation of Sites
Each site should include: the title of the site, a brief annotation of the site to include the resources to be found, the sponsoring body and review source.

Retention and Weeding
Web site links are checked and updated at least every three months.

NOTE: Please note that these web links are not produced by the Craighead County Jonesboro Public Library. The content of all web links is checked periodically, but content can change rapidly.

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Exhibits and Bulletin Board Policy

Latest Revision August 16, 2000

The Craighead County Jonesboro Public Library welcomes the opportunity for non-profit organizations or individuals to use the various display areas of the libraries in the system, providing that the display does not disrupt normal library routines. The library provides space for educational, civic, cultural, or recreational displays, but not for commercial purposes. Use of display space does not imply the Craighead County Jonesboro Public Library Board of Trustees' approval of the beliefs, positions, or actions of any group or individual using the library's display space.

The Library is not responsible for the arrangement, care, supervision, or dismantling of displays. All displays are exhibited at the risk of the sponsors. The Library does not provide storage space for display property. Arrangements to use the display space in the Main Library are made through the Circulation Supervisor. Arrangements to use display space in branch libraries are made with branch heads.

Bulletins boards in the Main Library are available for use for the posting of flyers. Flyers may be posted by the group, but will be removed by the library staff when the material is no longer current and/or relevant.

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Internet Access Policy

LIBRARY MISSION STATEMENT
Our mission is to meet ever-changing information needs of our community through a variety of media, providing life long learning opportunities. Your window to the world.

INTERNET POLICY
The Craighead County Jonesboro Public Library's Internet access for the general public is intended as an information resource. The Library does not provide electronic mail or access to chat, news or discussion groups. You will be asked to leave the terminal for the day if you use a Chat Room . The policy will be reviewed quarterly or as needed. When using the Internet, please remember that some material may be outdated, wrong, or biased. Please critically evaluate all information you find.

Adult library patrons use the Internet at their own discretion. The Craighead County Jonesboro Public Library does not protect persons from information found individually offensive. The Library has no control over resources available from outside the library nor does the Library have complete knowledge of what is on the Internet at any given time. We cannot be responsible for its vast content, some of which our patrons would probably find objectionable.

Also, the Internet does contain material that is inappropriate for viewing by children. The Library Staff can provide very limited monitoring and supervision of children's use of the Internet. As with other library materials, restriction of a child's access to the Internet is the responsibility of the parent/legal guardian. Children may be asked to use their library card as identification when using the Internet. Parents may request that their children not be allowed to use the Internet. The library uses a site by site blocking programming. If the content of a site does not meet the criteria of our Selection Policy, then the site is blocked.

Library staff will assist patrons with Internet use as times permits, but cannot offer personal instruction on computer use.

If Internet searching results in disruption of library services, or if patron behavior when using Internet resources becomes inappropriate for a library setting, the library reserves the right to end the session. Viewing visually obscene materials is considered inappropriate behavior. Library patrons who act inappropriately will be asked to leave the terminal. This behavior will result in loss of Internet services permanently. Library patrons are encouraged to report inappropriate behavior.

This mission statement of the Board of Trustees of the Craighead County Jonesboro Public Library is to be posted at each Internet access station and elsewhere on the Library premises.

Michael Johnson
Chairman
Revised 08 / 14/01

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Library Card Eligibility Policy

Eligibility:
Any resident of Craighead County receives a plastic card entitling that individual to all services of the library and any materials without restriction except such restrictions as apply to all patrons: Four books in one Dewey number or subject area and 20 pieces per library card. Any person requesting a library card must show identification with current mailing address. Any person requesting a card must present ID with either a Driver's License # or their Social Security card number. Picture ID in combination with current address ID is acceptable (printed checks. receipts with address. mail with a current postmark). Any person who is a non-resident. but own property or operates a business is eligible for a card entitling him to all services upon presentation of the latest tax statement or city franchise license.

Patron Loan Types:

  • Children (age 0-12)
  • Teen (age 13-17)
  • Adult
  • Non-Resident (people residing in counties that touch Craighead County and residents of the City of Trumann, AR)
  • Groups (general businesses including daycares and nursery schools in Craighead or Poinsett counties excluding the city of Trumann)
  • Fee-Based (temporary residents of Craighead County or any resident of Arkansas that wishes may pay an annual fee of $25 for limited library service)

*This category will be used at a later date.
**This category will change to include 5 year olds at a later date.

Regional Cards:
Any resident of Poinsett County also receives a white plastic card. This card entitles the user to all services of the library and any materials he/she wishes without restrictions except such restrictions as apply to all patrons: (Four books in one Dewey # or subject area and 20 pieces of material.)

Non-Resident Cards:
Recognizing that Jonesboro is a shopping and a business center for much of Northeast Arkansas, people residing in counties that touch Craighead County may be issued a Non-Resident Card. (This card allows them to use any materials in the library.) However, they are limited to a total of two pieces of any type of library material. Non-Resident card holders are not entitled to place holds on any type of material, nor will the library provide ILL services. Those counties are: Mississippi, Jackson, Lawrence, Greene, and Trumann. AR (city). If a person lives in the county surrounding Trumann City limits, he/she gets a Regional card. The City of Trumann chooses not to be a part of the Crowley Ridge Regional Library System, thus their tax dollars support their city library only and there is no reciprocal arrangement as there is with the Poinsett County Library.

Fee Based:
Fee based cards may be issued to temporary residents of Craighead County or any resident of Arkansas wishing to pay a fee of $25 annually from the date the card is issued. Fee based card holders are limited to a total of two pieces of any type of library material or combination which is eligible for circulation. Fee based card holders are NOT entitled to place holds on any type of material or use ILL services. Fee based customers must fill out a registration form and present proper ID. Proper ID is a Driver's License or combination of picture ID with current address. Temporary residents of Craighead County must put local address on the Address line. (ASU students who are independent and have current address ID do not have to give a permanent address.)

Group (Businesses):
General Businesses including Daycare Centers and Nursery Schools, may apply for Library Cards in the name of the organization. Request for registration must be in writing on company letterhead. Books will be checked out to the organization and subject to the rules and charges of the Library. As a security precaution, cards must be presented to check out books. In the case of childcare businesses, the business is limited to one book per child present if more than twenty are in the building. Otherwise usual restrictions apply. The business is responsible for the use of card and notifying of loss. The business is responsible for their employees use of the card and for any lost or damaged materials checked out on that card.

Replacement Cards:
Books may be checked out without a library card if identification is presented and security requirements are fulfilled. If a card is forgotten more than three times in three months, purchase of a replacement card will be required. Therefore the Library will issue replacement cards for cards lost or stolen. Stolen card numbers will be noted. All replacement cards have a charge unless the card number is out of date.
If a patron needs a replacement card:

Issue new card number.
Charges for cards are as follows:

  • 1st card - Free
  • Replacement of expired card – Free

Lost or Forgotten cards:

  • 1st replacement - 2.00 each
  • 2 or more - 5.00 each

Renewal:
The library staff will renew books over the telephone.

Confidentiality:
All records of patrons and circulation of materials are protected by the Arkansas Confidentiality Law Arkansas Statute 13-2-701. Registration for use of Arkansas & Genealogy Room is maintained for protection of materials and analysis of use. Use is analyzed just as circulation statistics are analyzed for materials checked out in order to improve library services. Therefore, all records are confidential and not available for public use.

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Meeting Room Policy

Latest Revision: February 15

The Craighead County Jonesboro Public Library exists primarily to provide service to the community. The Public Library grounds and facility are public property and under state law no alcoholic beverages can be served. One of the ways it achieves this purpose is to make the Round Room and Civic League Room available for public meetings. No social events (such as the following, showers, weddings, anniversaries, or family reunions, but not limited to these named events) are to be held in meeting rooms.

The Library Bill of Rights, as amended in 1980 by the American Library Association Council and adopted by the Craighead County Jonesboro Public Library Board of Trustees, states, “Libraries which make exhibit spaces and meeting room available to the public they serve should make such facilities available on an equitable basis regardless of the beliefs or affiliations of the individuals or groups requesting their use.” Therefore, the Craighead County Jonesboro Public Library meeting facilities will be available to anyone regardless of the content of their meeting or of the beliefs or affiliations of the sponsors. Use by the public does not imply endorsement or approval by the Library of the beliefs, positions or actions of anyone using the facilities. If an organization advertises their program via newspaper, radio, television, Internet, direct mail, etc., they must use the following disclaimer: The Library does not endorse this program.

The following guidelines govern the use of the meeting facilities. The facilities available for use are the Civic League Room, Round Room and Training Lab. No other spaces are available for meetings.

  1. The Library shall have precedence at all times over all organizations for the use of the meeting rooms. This means you may be asked to cancel or reschedule and you will receive a written confirmation to be on the library schedule.
  2. The Civic League Room is limited to groups of 10 or fewer due the space and seating. There is no charge for the use of the Civic League Room.
  3. The Round Room is available to the public free of charge.  The library security system is active after hours. If the alarm sounds, the police & Library Director will have to come to the library to reset the alarm. The group will be charged an additional $20 if this occurs. Group cannot block emergency exits from the Round Room.
  4. The Training Lab is limited to groups of eight or fewer plus the trainer due to the space and seating. If the group requires library computers for training, they will be charged $50. There is no charge for the use of the room without using library computers.
  5. The Library and its staff are not responsible for the arrangement of the Round Room. A list of available equipment, such as tables, chairs, and kitchen items, will be given to any user of the Round Room. Each group will be responsible for setting up its own tables and chairs & putting them away.
  6. Any person/group wishing to use library facilities for ongoing (weekly/monthly) meetings must request renewal of room reservations at the beginning of each month. No more than two events will be scheduled on a consecutive Saturday/Sunday.
  7. No admission fee may be charged unless a registration fee is necessary to cover expenses for institutes, workshops, conferences, or meals held in cooperation with the library.
  8. Groups using either of the meeting rooms are expected to control the noise level so that Library users are not disturbed.
  9. Rooms will not be available for the sale of goods or merchandise, or for any profitable purpose, or to any person/group who has demonstrated unreliability regarding performance or payment or control.
  10. Light refreshments (cookies/punch and no red base punch) may be served without prior approval. Any group wishing to serve a meal must have the approval of the Library Director. Damages will be charged to the person/group using the facilities.
  11. The library reserves the right to have member of its staff at each scheduled event.
  12. An organization denied the use of the meeting facilities may appeal to the Director for reconsideration by submitting a written request for reinstatement which should include name, address, telephone number, and the name of the organization.
  13. Anyone using the meeting facilities assumes responsibility for damage to the rooms or contents.

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