Employment Opportunities

The library will keep these applications on file for at least 1 year and review them in the event of any job openings.

 

The library is seeking a new Assistant Circulation Supervisor.

This position provides leadership and supervision to the Circulation Pages and ensures excellent customer service to all library customers. Responsibilities also include training Circulation Pages, running the courier route to the 8 branch locations up to five days a week, assisting patrons in locating and checking out materials, and making sure materials are in the correct location.

The ideal applicant has a bachelor’s degree or equivalent from a four-year college or technical school and/or one year of related experience and training or an equivalent combination of education and experience. This position is full time with pay starting at $14.00 per hour along with an excellent benefits package. Benefits include a generous paid time off plan, paid health and dental insurance, and APERS retirement. PTO and insurance benefits amount to approximately $10,000 in value per year.

If you are interested in applying for this position or if you know someone who would be interested in this position, please send a cover letter, resume, and list of professional references to Kate Huss, Human Resources Associate/Assistant Business Manager, at khuss@libraryinjonesboro.org or mailed to 315 West Oak Avenue, Jonesboro, AR 72401. This in-house posting will remain open until 5 p.m. on June 21, 2022. 

Job Title:  Assistant Circulation Supervisor

Department:  Circulation

Reports to:  Circulation Manager

FLSA Status:  Non-Exempt

Prepared By:  LaTonya Jones and Phyllis Burkett

Prepared Date:  May 2009

Revised By:  Morgan Sallee

Revision Date:  August 2018

 

SUMMARY

The Assistant Circulation Supervisors provide leadership and supervision to the Circulation Pages and ensure excellent customer service to all library customers. Responsibilities also include training Circulation Pages, running the route to the 8 branch locations, assisting patrons in locating and checking out materials, and making sure materials are in the correct location.

RESPONSIBILITIES AND DUTIES
Customer Service
Provide excellent customer service to all library patrons and staff.
Ensure all Pages in the department are providing excellent customer service at all times.
Resolve any patron issues that arise involving Circulation procedures."
Issue library cards, check out items, collect fines, resolve issues with patron accounts, and ensure patron records are updated regularly.
Charge patrons for damaged materials and contact them.
Send out overdue and hold notices
Assist patrons in finding materials.
Maintain patron confidentiality according to state and federal laws.

Supervision and Leadership
Work as a part of the Circulation team in accomplishing department goals
Assist the Circulation Manager with interviewing, hiring, training, and evaluating Pages for the department.
Act as Supervisor on Duty for nights or weekends as needed.
Bring any issues that arise within the department to the Circulation Manager. 
Commit to professional growth and development

Collection Development and Maintenance
Assist the Circulation Manager in maintaining library material collections as outlined in the collection development policy.
Ensure materials in the collection are in excellent condition.
Check materials in and out and ensure they are shelved properly.

Courier
Drive the route to deliver library materials between all 8 branches up to five times a week.
Ensure items are being routed properly and have the correct status.

Marketing and Public Relations
Occasionally represent and promote the library at community events.

Additional Duties
Additional duties will be assigned according to department needs and individual strengths and interests.


SUPERVISORY RESPONSIBILITIES

Supervise the Circulation Pages and any interns or volunteers assigned to the department. Carry out supervisory responsibilities in accordance with the organization’s policies and applicable laws.  Responsibilities may include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; and addressing and resolving issues that arise.

 

QUALIFICATIONS 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

EDUCATION and/or EXPERIENCE 

Bachelor’s degree (B.S.) or equivalent from a four-year college or technical school; and/or one year of related experience and training; or equivalent combination of education and experience.

 

LANGUAGE SKILLS

Ability to read and interpret documents such as operating manuals and procedure/policy guidelines. Ability to write routine procedure guidelines, reports, and correspondence. Ability to communicate effectively to other library employees, volunteers, and interns; the general public; and library patrons. Ability to speak effectively before groups of library employees and patrons.

 

MATHEMATICAL SKILLS

Ability to understand and apply basic math principles as applicable to this position.

 

REASONING ABILITY

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in various situations.

 

CERTIFICATES, LICENSES, REGISTRATIONS

Valid Driver's License preferred.

 

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this job, the employee is frequently required to talk, hear, stand, sit, walk, bend, stoop, reach with hands and/or arms, and use hands and fingers to handle items. The employee is occasionally required to kneel, climb, and balance. The employee must frequently lift and/or move up to 10 pounds; and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

 

The physical demands of this position may require the employee to operate a vehicle. This demand requires the employee to have the ability to work in a constant state of alertness and in a safe manner. An employee under the influence constitutes a threat to health or safety. This position is considered a safety sensitive position for the purpose of the Medical Marijuana Law. 

 

WORK ENVIRONMENT

The noise level in the work environment is usually moderate.